Terms of use

Support Flow Guide is an internal tool for authorized technical support staff only. It's not available to the public, and there's no public sign-up. Accounts are created by an administrator, or automatically the first time you sign in, if single sign-on is enabled.

While you're using it, use it only for legitimate work related to your support role. Keep your login credentials and any multi-factor authentication device confidential, and report a lost device or suspected unauthorized access right away. Don't try to access accounts, teams, or data outside what your role permits.

Support Flow Guide is provided as-is, for internal use, with no guarantee of uninterrupted or error-free operation.

Access follows your team's authorization rules. An administrator provisions and removes accounts as roles change or someone leaves the team.

Questions about these terms? Email info@supportflowguide.com.